FAQ
Everything you need to know before working with us — answered honestly, without the fluff.
We built Smile Growth Group to serve dental practices exclusively — no bloated account teams, no general-purpose overhead. We've systematized what works for dental SEO over hundreds of campaigns. Instead of charging you to "figure it out", we apply a proven playbook. That efficiency passes directly to you. We're not cutting corners — we've cut the fat that typical agencies profit from.
No long-term contracts. We believe our results should be the reason you stay, not a piece of paper. Monthly plans can be adjusted or paused with 30 days notice. Website builds are one-time projects — once it's yours, it's yours. SEO compounds over 6–12 months, but we'll never lock you in.
Our hosting and maintenance plan is $175/mo and includes: secure fast hosting, up to 10 website edit requests per month (5× more than most agencies), security updates and maintenance, uptime monitoring, and priority support from our dental web team. SEO is included — not a separate add-on — saving you up to $7,000/mo compared to what a typical agency charges.
No. Our pricing is published transparently: a new website is a one-time $499 build fee (saving you up to $14,501 vs. a typical agency). Hosting, maintenance, and SEO together are $175/mo. Year 1 total starts at $2,599 — up to 98% cheaper than what most agencies charge. The free audit call is about showing you exactly where your practice is losing patients, not hiding a price tag.
Based on data from 50+ practices: 30 days for technical fixes and citation building to be indexed; 60–90 days for meaningful movement in local rankings; 4–6 months for page 1 rankings on most high-intent terms. We show clear, measurable progress from month one.
We stand behind a simple guarantee: more rankings, more calls, more booked appointments — or we keep working until we get there. We won't guarantee a specific position on a specific date (no one honestly can), but our approach has never failed to move the needle for a practice that committed to the process.
Over 68% of AI search results cite dental practices with strong local SEO signals. The foundation that ranks you on Google also positions you in AI answers. We build for both explicitly and track your AI search visibility alongside traditional rankings.
Three parts: (1) Technical — making your site fast, mobile-friendly, and readable by Google. (2) Local — building your presence across Google Maps, Apple Maps, and 50+ directories. (3) Content — creating pages that answer what your future patients are searching. You treat patients; we handle this in the background and send plain-English monthly updates.
Most new dental websites are live within 1–2 days. Our fastest launch was 1 day from kickoff to live. We move fast because we have built hundreds of dental websites — we know exactly what needs to happen and when.
We handle all copywriting, written for dental SEO and conversion. For photos: real practice photos outperform stock significantly — we send you a simple shot list. We never let "waiting on photos" delay your launch; we start with stock and swap in real photos when ready.
Only if done carelessly — we aren't. We audit all existing URLs, set up proper 301 redirects, preserve your best-performing content, and monitor rankings daily in the weeks after launch. In most cases our clients see rankings improve within 30 days of relaunch.
Within 24–48 hours you'll receive a detailed audit report covering your site speed, SEO gaps, mobile experience, and conversion rate. We'll schedule a 30-minute call to walk through findings. No hard sell — just the data and a clear picture of what's possible.
Yes. SEO doesn't require a new website. If your current site is technically sound, we can layer SEO on top. Our free audit will tell you honestly whether your current site is helping or hurting your results.
Every site is custom-designed for your practice. We don't resell templates. The design reflects your brand, your services, and your city — built to convert the specific patients searching in your area.
10 edit requests per month are included in the management plan — versus the industry standard of 1–2. Edit requests cover text changes, image swaps, new service pages, hours updates, and anything else that comes up in your day-to-day.
Yes, you own the site fully. We build on modern, portable frameworks — no proprietary lock-in. If you ever wanted to move hosting elsewhere, we'd hand over everything cleanly (though we'd be sad to see you go).
Currently we work exclusively with practices in Canada and the United States. We have deep knowledge of the local SEO landscape, Google's regional signals, and patient search behavior in these markets specifically.
Yes — strictly one practice per market. We will never take on a competing dental practice in your city while you're a client. This is a core commitment, not fine print. If your market is already taken, we'll tell you on the first call.
We work with solo practitioners, group practices, and multi-location dental groups. The right fit is a practice serious about growth — whether you're at 15 new patients a month and want 50, or at 80 and want 200.
Absolutely — and it's often easier. Starting from a clean slate means we can build everything right the first time. New practices that launch with us typically reach page 1 rankings faster than established practices with legacy SEO issues to fix.
Launch is the beginning, not the end. We monitor your site's performance, rankings, and conversion rates continuously. Monthly reports are sent automatically. For SEO clients, we're actively building content, citations, and links every month.
Every client gets a direct line to our support team via email at hello@smilegrowthgroup.com. For urgent issues (site down, form broken), we respond within 2 hours during business hours. Non-urgent requests are handled within 1 business day.
Monthly reports cover: keyword ranking positions and movement, organic traffic (sessions and new users), Google Business Profile views and calls, new patient inquiry volume, and conversion rate. Every metric tied directly to practice growth — not vanity numbers.
Yes, plans are flexible. Many clients start with a website build and management, then add SEO once they see the site performing. Others come for SEO and add a redesign six months in. We grow with you.
Talk to us. The audit is free, the advice is honest, and there's no pressure.